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Privacy and cookie policy

This privacy policy sets out how International Medical Corps UK collects, uses and stores any information about you resulting from your use of this website.

International Medical Corps UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

When you contact International Medical Corps UK to make a donation or sign up to our e-newsletter or engage with International Medical Corps UK via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number and whether or not you are a tax payer so that we can claim gift aid. We do not use cookies to collect this type of information. We may collect some, or all of this information when you visit our website, depending on how you use it.

If you are simply browsing our website as an anonymous visitor, International Medical Corps UK may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet); which browser and operating system you are using; the date and time of your visit, the areas of the website you visit, whether you are a new or returning visitor to the website and the site from which you arrived. We do this using cookies.

Cookies are small text files on your device.  They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server.  They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs.  See our Cookies Policy below for more detail on how we use cookies and how you can control your cookie preferences.

What we do with the information you give us?

By submitting your details, you enable International Medical Corps UK to raise funds and to provide you with the information, activities or online content you select.

We will never sell, distribute or lease your personal information to third parties unless we are required to do so by law. We will never use your personal information to send you promotional information about third parties.

We may analyse the information you provide to us so that we can improve our communications with you. This helps us to deliver personalised content and make suggestions to you on how you can get involved in our work. Where we have location information, we may use it to tailor our products for you. We use a third party tool to do this, but we will never share your data with a third party organisation and any service providers who support our data analytics must adhere to strict confidentiality conditions.

For non-UK based supporters, we will process your information in the UK.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and we only keep it as long as is reasonable and necessary. Our server is located in a locked, secure environment, with a guard posted 24 hours a day.

While we use appropriate security measures once we have received your personal information, transmission of information over the internet is never completely secure so we cannot guarantee the security of information transmitted to our website and this is at the user’s own risk.

However, any payment card details such as credit or debit cards that we receive through our donation websites are passed securely to our payment processing provider according to the Payment Card Industry Security Standards. We do not store your credit card details on our website.

All online financial transactions will be encrypted using SSL (Secure Sockets Layer)

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Emails

Emails aren’t always secure, and they may be intercepted or changed after they’ve been sent. International Medical Corps UK doesn’t accept liability if this happens. The contents of emails reflect their author's views and not necessarily those of International Medical Corps UK

Please do not send International Medical Corps UK any financial data through email. The information in emails is confidential, so if you’ve received one by mistake, please delete it without copying, using, or telling anyone about its contents.

Frontline Network members

Upon joining us as a member, you will be issued with a login and a password so you can access the members area of the site. You are responsible for maintaining the confidentiality of your login and password.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Administrator, International Medical Corps UK, Ground Floor, 161 Marsh Wall, London, E14 9SJ

If you believe that any information we are holding on you is incorrect or incomplete, or would like us to delete our records relating to your personal information, please contact us  or write to Administrator, International Medical Corps UK, Ground Floor, 161 Marsh Wall, London, E14 9SJ

Statutory obligations and verification of your personal information

To comply with anti-money laundering, terrorism and sanctions laws and regulations (including the UK Terrorism Act 2006), there are times when we need to confirm (or reconfirm) the name, date of birth, address and other details of our donors and business partners (including their directors, officers, board members, owners, shareholders, authorised representatives and affiliates and their circumstances). We may need to do this whether you are applying to be a new donor or business partner or have been one for some time. This information may be shared with third party service providers for this purpose. We may also collect publically available information to verify the details of donors and business partners. Some laws and regulations oblige us to disclose information to certain bodies with statutory powers.  If at any time you do not provide us with satisfactory information about you or your circumstances required to comply with these laws and regulations, we may not be able to accept your donation or accept you as a business partner. It is important that you give us accurate information. We will check your details and if you give us false or inaccurate information and we suspect crime or fraud, we will record this and pass this to organisations involved in crime and fraud prevention.  

Cookies Policy

This cookies policy sets out how International Medical Corps UK uses cookies on its website, what they are used for, and how visitors to the website can decline them.

International Medical Corps UK uses primarily session based cookies on our website. A cookie is a small file which asks permission to be placed on your computer’s hard drive. If your browser settings are not set to block cookies, the file is added and the cookie helps analyse web traffic or performs other functions which improve the smooth running of the site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes and you can read the privacy policy from Google Analytics here.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

When you make a donation, we use cookies to track how donors come to our site. For example, we use approach codes in our internet addresses (URLs) to show us whether a donation came from a particular online campaign, a social media link or a partner. If you click a link we’re tracking, a session cookie will be dropped on your machine. This lets us know whether you make a donation subsequently.

When we send you an email, we measure the success of the emails we send so we know what stories and titles people like the most. This is not through cookies. We don’t share this information with anyone and it is anonymous.

By using our website you agree that we can place the types of cookies set out above on your device. In order to remember that you have accepted our use of cookies we will place a temporary cookie to remember this setting for 3 months.

Third party cookies

We sometimes embed photos and video content from websites such as YouTube, Facebook, Instagram. As a result, when you visit a page with content embedded from such services, you may be presented with cookies from these websites. Our website does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Google – These cookies are used by Google to provide different Google services for the user and to collect anonymous data about the user.

Social sharing tools – Any site with a social sharing button may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

You can choose to accept or decline our cookies. Most web browsers automatically accept cookies, but you can modify your own browser settings to decline cookies if you prefer. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Please note, declining cookies may prevent you from taking full advantage of this website.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu . For a video about cookies, visit www.google.co.uk/goodtoknow/data-on-the-web/cookies

Generation Nutrition campaign

International Medical Corps UK is a member of Generation Nutrition, a campaign aimed at ending child deaths from acute malnutrition in our generation. Supporters’ data will be held on a common database but will only be used for the purposes and duration of the Generation Nutrition campaign and will only be used by any coalition partner with the consent of the supporter concerned.

Our privacy policy takes into account several legal instruments, including:

  • the Data Protection Act 1998
  • the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
  • Directive 2009/136/EC of 25 November 2009 (“The European Union Cookie Directive”).

Notification of change of privacy policy

We reserve the right to amend this privacy statement. You are advised to visit this website section periodically in order to keep up to date with the changes in our privacy policy.

September 2016


FRONTLINE NETWORK


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